Updated On : 11 August, 2017

French CSR

Sector : Sales Marketing & Customer Service
Employment Type : Permanent
Salary : Negotiable
Location : Meath
Ref No. : SM14993
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Description:

Our client is looking for French Customer Service Administrator to join their team initially on a permanent basis.   

Information:

  • Salary is €26+
  • Hours are on a rota basis, Monday to Friday 8 hours per day 7am – 9pm.   You may be required to work Saturdays / Public holidays – this is paid as overtime at a rate of time and half.

 

Duties / Responsibilities:

  • Provide a friendly and professional welcome to all customers and visitors, presenting a positive impression of themselves and the organization.
  • Respond to customer inquiries and provide information about a full range of products and services.
  • Ensure that every customer service inquiry is dealt with through the appropriate SLA and KPI are adhered too.
  • Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
  • Effectively handling and being accountable for the respective duties assigned.
  • Manage and protect customer information, including sensitive financial information, in accordance with relevant legislation.

 

Key Requirements:

  • Experience of working with any industry working with Customers
  • Language requirement – Fluent French

 

For more information please apply through the link provided for the attention of Sandra Martin or call Osborne Recruitment on 041 98 65058

 

 

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